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Support Solutions

Triens provides global technical support solutions, for your product & service by building a team of professionals who deliver quality, cost effective, efficient and interactive support to your customers.

To suit our client we offer two different modes of support

Support Outsourcing

What we offer:

  • 24 x 7 support
  • Developer support
  • Dedicated team support
  • Phone support
  • Email support
  • Onsite support
  • Chat support

Triens can implement a system to build a knowledge base to make the whole support process transparent and effective to the client.

Support Contracting

We provide dedicated professionals with sound technical expertise and good communication skills.

After going through a training process to absorb the intricacies of your product / service, our technical support engineer will be fully equipped to resolve quickly and qualitatively, your customers' issues.

 

 

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